Pokemon Atelier Shipping & Returns

SHIPPED FROM CANADA

  • Shipping within Canada is via Canada Post or ChitChats with insurance and tracking is provided. Delivery is 5-10 days depending on the location and service.
  • NO Shipping to USA for toys including Beanie Babies, MLP, etc. due to recent changes to tariff & CPSC requirements.
  • Shipping to Europe, UK and Australia are via ChitChats - international buyers are responsible for all applicable taxes, tariffs, duties, customs, and fees. Tracking is provided.

NO RETURNS: No returns and no exchanges as we usually have single or limited quantities. We make every effort to capture each piece accurately in photos, so please review these for detailed descriptions and condition. Most of our collection is new, factory sealed. Sold as is.  If damaged during shipping, please contact us at collectsyCA@gmail.com with a photo of your damage item within 5 business days of receipt of delivery.