zeneypins shipping & returns
SHIPPED FROM CANADA
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Shipping for Stickers for all locations is via Canada Post Lettermail - please note that this service has no tracking or insurance. Shipping options with tracking are available. Estimated delivery is 5-12 days to Canada, 10-15 days to USA, 10-30 days to International destinations.
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Shipping for Pin for within Canada is via Canada Post Lettermail —please note this service has no tracking or insurance. Shipping options with tracking are available. Delivery is 5-10 business days depending on location and service. Estimated delivery is 5-12 days depending on location.
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Shipping for Pins to USA is via ChitChats US Edge DDP (delivered duty paid) service meaning the shipping fees include customs & tariffs. Insurance is include and tracking is provided. Estimated delivery is 7-15 days depending on locations.
- Shipping for Pins to Europe, UK and Australia are via ChitChat International service. International buyers are responsible for all applicable taxes, tariffs, duties, customs, and fees. Insurance is included and tracking is provided. Estimated delivery is 7-21 days depending on location.
RETURNS & EXCHANGES
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All sales are final. We do not accept returns or exchanges. Please read product descriptions for sizing and specifications carefully before purchasing. See our grading descriptions for details on our enamel pins. If your order is damaged, please email animefan3808@gmail.com within 5 business days of receiving your order with your name, order number, and photo(s) of the order.
